Carmen Gonzalez Gutierrez

Praktikum, Intern at Customer Relationship Department, MAPFRE S.A. Spain
Madrid, Spanien

Werdegang

Berufserfahrung von Carmen Gonzalez Gutierrez

  • Bis heute 13 Jahre und 7 Monate, seit Jan. 2012

    Intern at Customer Relationship Department

    MAPFRE S.A. Spain

    • Providing support to the marketing and clients department which is responsible for the development and constant improvement of the B2C interactions infrastructure. Several tasks relating with internal and external communication and support on driving the company’s focus to a customer oriented approach. • Responsible for developing valuable insight through analyzing customer data on a variety of projects and campaigns to improve customer relationship management in the company.

  • 3 Monate, Aug. 2011 - Okt. 2011

    Consultant

    ExcellentSearch and Selection

    • Screened candidates to ensure their qualifications met open positions along with presenting job opportunities to qualified candidates and negotiating contract terms. • Conducted telephone and office interviews, background investigations, skills testing and reference checks. • Prepared clients for the client interview process

  • 1 Jahr, Okt. 2009 - Sep. 2010

    Retail Assistant

    DECATHLON Spain

    • Worked at the mountaineering department, largest area by sales and top one in all Spanish Decathlon stores. • Tasks entailed stock management, inventories, merchandising and maintaining high standards of customer service.

  • 7 Monate, Dez. 2008 - Juni 2009

    Sales Assistant

    Versace España

    • Tasks involved stock management and implementation of the product in the boutique and storehouse. • Worked on the tills desk, handling cash, processing returned goods and dealing with customer complaints.

Ausbildung von Carmen Gonzalez Gutierrez

  • 3 Jahre und 11 Monate, Sep. 2008 - Juli 2012

    Business

    Carlos III University of Madrid

Sprachen

  • Spanisch

    Muttersprache

  • Englisch

    Fließend

  • Französisch

    Grundlagen

  • Deutsch

    Grundlagen

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