Carolina Brinkschulte

Prepare value-added business intelligence deliverables to support experienced analysts with their market segment studies (research and analysis of new and existing markets). Competitor benchmarking and profiling, case studies. Conduct English, German and Spanish primary as well as secondary research on a variety of companies, sectors and industries. Client calls and collaboration with international teams. Knowledge of database tools Factiva, Thomson One, Orbis, Statista, Euromonitor and EMIS.

Responsible for product return processes, both reimbursements and management of product replacement orders. Management of: database, inventory, software Microsoft Dynamics NAV (ERP), Magento ECommerce Tool. Communication between different departments and direct contact with the client in German, English and Spanish.

Management of statistics and database. Petty cash handling. Spanish / German / English translations. Responsible for the reception of clients and general public in the office. Attention and referral of telephone consultations. Sort, answer and deliver first consultations via web. Direct communication with the different areas of the company.

Translation of songs from English to Spanish for the app "Musiglota", which aims to teach English through music.

In charge of the correct exhibition of the products according to the instructions sent by the visual merchandising management. Supervise the store team so that they maintain and order the products correctly as expected by the visual merchandising management. Propose new ideas to display the products creatively to generate more sales.

Supervise international examinations, ensuring their correct procedure and be responsible for their confidentiality. Guide and resolve questions of the participants.

Translation of Master of Biochemistry, translation of Tourism articles and Psychology thesis.