Caroline Müller
Angestellt, Junior Quality Control Coordinator, Zalando SE
Bernau, Deutschland
Werdegang
Berufserfahrung von Caroline Müller
1 Jahr und 1 Monat, Okt. 2014 - Okt. 2015
Guest Experience Management Master
Grand Hyatt Tokyo
11 Monate, Nov. 2013 - Sep. 2014
Guest Relation Manager
Kempinski Hotel "Das Tirol" Jochberg
• Manage daily departmental duties • Restructure department • Implement strategic processes • Achieving highest customer satisfaction • Gain many additional regular guests
Supervising daily departmental duties (Seven Employees) • Acquire regular guests • Departmental Trainer “Train the Trainer” • Organize and plan special occasions • Complaint handling • Optimize work processes • Cross-training as Front Office Supervisor
3 Monate, Feb. 2013 - Apr. 2013
Task Force
Palais Hansen Kempinski Vienna
PreOpening
5 Monate, Aug. 2011 - Dez. 2011
Front Desk
Residence Inn by Marriott San Diego Downtown
11 Monate, Sep. 2008 - Juli 2009
Empfangsmitarbeiterin
Best Western Hotel Der Lindenhof
Ausbildung von Caroline Müller
2 Jahre, Aug. 2009 - Juli 2011
Betriebswirtschaft
Eduard Stieler Schule
Hotelwesen
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Spanisch
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