Carsten Krege

Level 3 Incident and Problem Management for HPE Oneview, HPE Synergy and Proliant Management in international teams for engineers worldwide, International escalation handling, advanced troubleshooting and root cause analysis, collaboration with engineers worldwide, 3rd level vendor support, Project Management, Escalation Management

Level 3 Incident and Problem Management for Linux and HPUX high availability in international teams, Expert Level Support for HP-UX and Linux High Availability Products for engineers worldwide, Instructor and Mentor for High Availability, International escalation handling, advanced troubleshooting and root cause analysis, collaboration with lab engineers worldwide, proactive work on supportability, 3rd level vendor support, Project Management, Escalation Management

Expert Level Support for HP-UX and Linux High Availability Products, namely Serviceguard, SGeRAC, SGeSAP, Metrocluster, Continentalclusters, EMS, HA Monitors, Support for engineers worldwide, Instructor on SG Troubleshooting in Germany, California, Japan and India, Interface to R&D labs

Response Center Engineer for HP Germany in Ratingen. 2nd Level Support for HP-UX kernel and commands, crash dumps, LVM, Dataprotector, Software Distributor, Serviceguard, SGeRAC, SGeSAP, Metrocluster, EMS, HP-UX Recovery, etc. Managing of Escalations in Germany, Support for German customers

Abundance analysis of High Resolution Reticon Spectra of F-type stars