Carter Gumbo

• Taking minutes and chasing actions. (International languages) • Updating and distributing complex client and company confidential reports (Commitment Risk Dependencies and Technical Assurance ) • Extensive diary management for Managers and the team both internally and externally. • International Diary management ensuring all parties in different time zones are available. • Managing and updating the team calendar updated on the company website. • Training new staff. Office Administration

• Assisting in devising, implementing and reviewing care plans. • Helping service users to identify and choose their specific support needs. • Enabling services users to live independently by providing appropriate support, information, training and counselling. • Supporting service users with prescribed medicine complying with all medical policies including storage, administrating and record keeping.

• Planning and carrying out direct marketing activities to agreed budgets, sales volumes, values. Responding to, and following up on, all sales enquirers via post, telephone and personal visits. • Maintaining and developing strong relationships with existing clients and helping to on-board new clients. • Conveying a professional image at all times, with tact and diplomacy in a range of situations including company functions.