Cat Burston

I assist customers around the world directly with any issues in setting up and monitoring their bank feeds. I also mediate with our third party provider to get questions answered and problems resolved as quickly as possible. I am currently leading a project to automate as much of our interactions with a third party provider as possible allowing us to work from a single help desk. The project is created using a mixture of casperJS and Ruby, as well as interacting with both Slack and Help Scout APIs.

I solved client support requests and identifying possible development issues before they were released. I made sure that our client integrations ran smoothly by managing expectations and ensuring that our solutions matched their requirements. Sitting at the the top of our support team, I developed custom JavaScript solutions for client integrations of our product and debugged complex problems based on my technical understanding of the product and our client's systems.

At Voxtok Technologies I develop and improve web applications for television and audio hardware. Due to the small processors in the hardware, our applications must be as lightweight and agile as possible. We use tools such as Closure Compiler and Compass to help achieve the most flexibility while using the smallest amount of processing power as possible. We maintain our codebase with Jenkins Continuous Integration and track bugs using the Gerrit Code Review toolkit.

As an Ironhack student, I learned a full suite of frontend development tools, programming methodologies and testing tools. After 8 weeks of intensive training and practical exercises, we will be using HTML5, CSS3 alongside Javascript (including JQuery). Our back-end code is built cleanly using Git, Ruby on Rails and Test Driven Development. After becoming familiar with the principles of pair programming, I produced a real web product: Townbikes, the airbnb for bikes.

At Deloitte Germany, I learned German and helped clients achieve success in learning. Working on projects focusing on implementing or improving learning solutions, I performed planning, strategy and communications analysis for clients including Bayer, BASF and Siemens. My projects focused on gathering and analysing requirements for stakeholders and managing change after implementation.

Management of the Deloitte Leadership Academy website, overseeing upgrades, bug-fixing and daily maintenance and enhancement of the site. Created sites for clients locally and internationally. Managed communication between clients and developers.

Development and maintenance of main business website. Design, development, implementation and management of additional business websites Publishing of book written by the director

Web marketing campaigns for local businesses including search engine optimization, web design and development analysis.

Front-end web development and site management. Management of communication with clients and creating marketing material such as newsletters. Website testing and bug-fixing.

I learned a full suite of frontend development tools, programming methodologies and testing tools. After 8 weeks of intensive training and practical exercises, learnt the latest front and back end practices. I was selected as a feature student to present my final project to a live audience.