Catherine Mwendwa

Maintained and updated 200+ customer databases in Microsoft Dynamics 365 CRM, ensuring data accuracy, reducing duplicates, and ensuring completeness. Researched and added 200+ leads, ensuring 99% data accuracy and saving the sales team time. Generated sales reports to support data-driven decision-making across Sales and Marketing teams Collaborated with cross-functional teams across different regions. Assisted in organizing sales events, preparing proposals, and managing calendars and travel arrangements

• Maintained confidential HR records and ensured all 30+] employee files were accurate and up to date • Drafted correspondence, including acceptance and rejection letters, for job applicants. • Supported boardroom meetings, executive appointments, and general office administration