Cathleen Wyatt

•Loss mitigation & BPO experience. Participated in start-up process to ddevelop a company vision and mission statements. Served current & prospective clients in all aspects of marketing our products. Contributed industry knowledge to aide in the design of the company website. Track the progress of each department to ensure quality and effectiveness of performance, with duties that include preparing reports, disciplinary action, budgeting and hiring.

Active experience providing direct supervision to a team of 15 area representatives within the Appraisal Operations Department. Established an environment that achieved all service performance objectives. Assigned to a high volume area due to the ability to lead my team to achieve turn time goals as