Chaiany Ferret Flach

- Support the field sales team on opportunity management (creation, updating, closing); - Document and create a knowledge repository for first-tier sales support; - Create and implement reporting and dashboards for the sales organization; - Identify opportunities for process automation and optimization; - Collaborate with Marketing to ensure proper lead management processes, metrics, and policies; - Maintain and evangelize communication best practices for sales and sales support functions.

* Implementation of revenue processes through technology tools (data, flow, requests) * Salesforce administration, organizing data and processes * Monitoring of Revenue Processes (Leads, Support, Customer Growth) * Performance tracking and analytics, setting up structured and smart KPI reporting formats * Build and manage reports and dashboards within Salesforce * Sales enablement, helping to drive discipline and accuracy around sales forecasting * Develop enablement tools and content

* Performance tracking and partner analytics, reporting and forecasting, setting up structured and smart KPI reporting formats in collaboration with Operations * Build and manage reports and dashboards within Salesforce about the partner performance * Build and manage long-term relationships with new and existing partners * Coordination and support in building and managing our partner base * Support activities as Relationship Management, Training and Customer Success

* Set up structured and smart KPI reporting formats in collaboration with Operations, building dashboards and reports in Salesforce. * Support in building and managing partner base, especially within the Salesforce Partner Community. * Research our Ideal Partner Portfolio and support the qualification of new partner prospects. * Organize data in Salesforce, keep our internal knowledge and documentation up to date.

Management of multiple projects for large clients that acquire software licenses from the company. Participation in kick-off meetings, registration and formalization, validation of prerequisites, direction and control of demand deadlines, integrated actions with other areas aiming at the success of the project and assistance to the implementation team in particulars of customers. Full customer support until the applicant is activated for the company, aiming to achieve the proposed goals for the area.

Responsible for controlling and organizing of agenda, for opening purchase requisitions in SAP system, for the institutional siding adhesive process, for monitoring the installation and uninstallation phases of campaigns in the mall, for reviewing campaign layouts, for attending suppliers and advertising agencies, for the creative review and briefing, support in planning promotional actions.

Responsible for customer direct contact, attending to AMC Têxtil Group, follow up meeting with client, briefing, material approval, internal process monitoring, sending and archiving files between agency and client.

Responsible for resale purchase operational processes, supplier service, collection organization, documentation review of imported products and customer service through the channel Fale Conosco regarding Just Be brand products.

Analysis, organization and control of spreadsheets of administrative processes; execution and maintenance of spreadsheets. Execution of administrative routines, with preparation of calculations based on the payroll to meet the requests of the Attorney General's Office. Receipt of official documents, such as letters, certificates, declarations. Archiving of documents and administrative processes. Typing, customer service, telephone service, as well as internal services in general.

Assistance in the activities of: company administration, support in managing spreadsheets, agendas and contact with customers, support in scheduling meetings, assist in the preparation of proposals and forwarding of these, assist in the issuance of invoices and closing the balance sheet for the month.