Chandan Banerjee

-Led end-to-end implementation and customization of Manhattan Active and Manhattan WMOS for enterprise logistics clients across NA, EU , ANZ -Conducted operational workshops across four countries, training 100+ warehouse and supply chain professionals on best-in-class WMS usage and SOPs. -Delivered monthly performance dashboards and strategic insights to senior leadership, enabling data-driven operational decisions.

-Directed a 250,000+ sq. ft. multi-client warehouse processing 1M+ units per month across e-commerce and Q-commerce categories. -Managed vendor onboarding, SLA governance, performance audits, and contract negotiations for five major 3PL partners. -Implemented asset tracking and inventory control protocols, reducing asset losses by 30 percent within six months. -Optimized warehouse resource utilization, maintenance planning, and cost controls across operations.

- Led 300+ employees across five fulfillment centers and 20+ dark stores, fulfilling 20,000+ daily grocery orders. - Held full P&L ownership for a metro region exceeding INR 100 Crore annually. - Onboarded and scaled six new 3PL partners, improving delivery reliability by 28 percent. - Led WMS (FLO) implementation and optimization, increasing put-away productivity by 22 percent.

- Managed inbound and outbound planning for three large distribution centers handling 100,000+ SKUs. - Led greenfield WMS deployments, including system configuration, SOP creation, and workforce training. - Optimized reverse logistics and returns processing, improving C-return efficiency by 30 percent. - Reduced operational turnaround time by 35 percent and achieved cost savings of INR 50+ lakh during tenure. - Consistently ranked in top performance quartile across six leadership reviews.

- Deployed repeatable supply chain SOPs across 7 states in India. - Recruited and led a cross-functional team of 35; supported 30K+ monthly guest check-ins.

• Oversaw warehouse operations for 4 manufacturing zones, supporting 24/7 plant needs. • Managed warehousing and supply chain of tobacco leaf and blend inventory. • Led commissioning of new production lines and logistics routes of plant-level optimization.

- Managed a team of 125/shift with a mix of 80 casual and 45 permanent workmen. - Introduced the concept of CLIT ( cleaning, lubrication, inspection, and tightening ) shop floor and putting tags in a given facility which ensured a reduction of 70 percent of daily breakdown and maintenance time - Initiated and performed sampling test initiative on the shop floor, which was just-in-time based on continuous manufacturing.