Chayanis Arnsby-Wilson

- Led and managed team of application development and support. - Responsible for escalation and resolution of project issues. - Assessed and produced level of effort estimates, software requirements, schedules and resource allocation. - Produced technical design documentation and test scripts based on systems analysis to develop new and enhance existing systems. - Supported Incident Management of problems affecting the mutual fund shareholder record keeping system.

- Ensured the new customer mobile payment application supported company initiatives and achieved customer satisfaction by conducting on-going testing session with a third party's technical team. - Responsible for solutions development initiatives utilizing input from consultants and technology vendors. - Led planning and execution of project work plans, making on-going revisions to meet changing needs.

- Gathered requirements, designed, developed, performed unit and integration test. Provided test case and functional specification document. - Coding, Unit testing and assisted QA to perform system test scripts on a Consumer web portal application. - Modified existing programs to improve performance and to meet business requirements. Provided user manual and take care of user training and support during user acceptance test and after implementation.