Chia-Jung Yang
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Chia-Jung Yang
- 2 Jahre und 6 Monate, Jan. 2012 - Juni 2014
Material Planner in Production Control
Motorola Mobility
• Made production plans for Taiwan factory based on forecasts from USA & EMEA, material readiness, manpower status, equipment, customer requested shipping date, etc. • Cooperated with purchasing and shipping departments to follow up material supply status and shipping schedule, and consolidated weekly production status and feedback to USA & EMEA. • Worked with R&D and QA engineers on New Product Introduction projects and quality issues.
- 1 Jahr und 11 Monate, Feb. 2010 - Dez. 2011
Customer Service Representative in Export dept/Global Logistics dept
Yageo
• Processed orders, arranged shipments, and fulfilled customers’ special requests, such as pull-in, push-out, customized labels and shipping documents. • Collaborated with related departments, including PM, QA, IT, JIT, factory, planners and shipping team, to meet customers’ needs and handle customer complaints. • Processed RMA with QA team when there was quality issue.
- 2 Jahre und 3 Monate, Sep. 2007 - Nov. 2009
Specialist in Customer Relationship Management of Sales Operation
Hewlett Packard Taiwan Ltd.
• Maintained and created customer information in databases for orders processing and marketing. • Worked with China Hub and Singapore region team and other divisions to ensure data quality of databases, and construct report-generated tools to review the performance of Sales accurately. • Cooperated with IT to solve system issues.
Ausbildung von Chia-Jung Yang
- 1 Jahr und 9 Monate, Sep. 2014 - Mai 2016
MSc in Management
WHU - Otto Beisheim School of Management
focus on Strategy and Supply Chain Management.
- 3 Jahre und 10 Monate, Sep. 2003 - Juni 2007
Information Management
Tunghai University
major degree: Information Management; minor degree: Finance
Sprachen
Englisch
Fließend
Chinesisch
Muttersprache
Deutsch
Grundlagen
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