Ching-Yun Chen

・ Working on building a digital product in a diverse, cross-functional team on a challenge from Fonds Finanz which is a financial service company in Munich ・ Collaborating with Product Management and Engineering to redefine CSR progress. ・ Iterating on, and improving existing features based on research, quantitative data and business goals ・ Designing interfaces for various features of the product from initial concept, wireframes, user flows, prototypes, to final implementation.

・Collaborate with marketing team engineering to define and implement innovative solutions for the product direction, visuals and experience. ・Create Wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas. ・Execute all visual design stages from concept to final hand-off to engineering ・Conduct user interview and evaluate feedback. ・Created graphic materials for company brand marketing. ・Establish the style guide and design process

Thesis: From emotional support to dependency- The role of psychological capital in shaping addictive user behavior towards ChatGPT