Christian J. Arias

Departamento: Tecnología. Soporte y Aplicaciones, As a Support Consultant for the new CIC based in Buenos Aires my main responsibility is to provide support to clients and partners by receiving phone calls/emails (help desk and offering and collecting information about SAP´s products and services) and also to conduct/perform outbound campaigns in order to gather information to keep SAP´s records up-to-date. On weekends as Shift Officer my responsibility is to coordinate the cooperation between different lev

Departamento: Producción - Calidad, Customer service duties included tech support issues, major credit cards maintenance as well as registration and verification, refunds, prepaid phone cards and wireless equipment and accessories sales, tracking/checking purchase orders, etc. Consistently solved problems to customers` satisfaction. Required attention to detail to recognize and deal with fraudulent CC holders. Promoted to Retention Department for preventing customers on cancelling services with the company

Departamento: Administración - Secretariado, Administrative Assistant. Asociación Propietarios de Talleres Automotores Zona Norte, Victoria, Buenos Aires (2001-2003). Answered phone calls inquiries concerning the healthcare services, etc. Performed typing, filing and other office administration duties.

Filosofia, Analisis Politico, Derecho Internacional, Teoria Politica, Teoria de Partidos Politicos. En el año 1997 (Sep. 1-6) forme parte como organizador de un Congreso de Estudiantes y Graduados de Ciencia Politica y Relaciones Internacionales. Se realizo en el Hotel Los Dos Chinos en Buenos Aires