Christopher Kather

Angestellt, Lehrkraft für den Fachunterricht, ANK Global Institute
Osnabrück, Deutschland

Werdegang

Berufserfahrung von Christopher Kather

  • Bis heute 7 Jahre und 7 Monate, seit Jan. 2018

    Lehrkraft für den Fachunterricht

    ANK Global Institute

  • 5 Jahre, Jan. 2013 - Dez. 2017

    Technical Trainer

    Conduent Inc.

    As a trainer I am directly responsible for training all our agents on all the different products that we support. I deliver induction, cross trainings and upskill trainings to call center agents, Quality Analysts, Subject Matter Experts and Team Leaders. This requires a deep knowledge of all the products, as well as good people and management skills as we deal with many international people and organisations.

  • 1 Jahr und 3 Monate, Nov. 2011 - Jan. 2013

    Technical Customer Support Advisor

    Xerox Services

    My main responsibility was to look after customers in the DACH region and provide technical support, as well as order management. Besides giving professional customer service, I supported other agents and new starters in the call centre. I achieved exceptional quality scores for phone calls and emails. I also assisted the training department since June 2011 and mentored 7 groups of new agents on the floor.

  • 10 Monate, Sep. 2009 - Juni 2010

    Language Assistant

    Instituto de Educación Secundaria Francisco Aguiar

    As a language assistant I was helping out the English department of the secondary school. Part of the time I would be helping out the existing teachers with the classes but mostly I would have my own class of students. I had to create lesson plans and find ways to effectively help Spanish students learn English.

  • 10 Monate, Sep. 2008 - Juni 2009

    Language Assistant

    Instituto de Educación Secundaria Poeta Díaz Castro

    As a language assistant I was helping out the English department of the secondary school. Part of the time I would be helping out the existing teachers with the classes but mostly I would have my own class of students. I had to create lesson plans and find ways to effectively help Spanish students learn English.

Ausbildung von Christopher Kather

  • 4 Jahre und 10 Monate, Sep. 2006 - Juni 2011

    European Studies

    Cardiff University

    German and Spanish language, culture and literature

Sprachen

  • Englisch

    Muttersprache

  • Deutsch

    Muttersprache

  • Spanisch

    Fließend

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