Christopher Olsen

• Develop guidelines and standards for multiple departments across various profiles, balancing the art with financial strategy. • Determine and plan in-store signage, supporting a consistent brand message which is communicated to Merchandising and Operational Leadership. • Work cross functionally to create marketing launch programs for new product introductions and seasonal campaign messaging.

• Responsible for maintaining strict service levels, validating information, entering and coordinating Service Agreements, Orders and Letters. • Review Agreements and Orders to ensure all legal requirements are met, documentation is complete and correctly entered onto the corresponding Microsoft system. • Routinely evaluate order activity and prioritize own workload, balancing company needs with customer sensitivity and needs.

• Managerial role, supervising and co-facilitating the development of a staff between 25-95 associates in a £5m box/£12m store. • Part of a hand-selected team in both the US/UK responsible for opening/closing and rehabilitating new and concept stores. • Strong Visual and Merchandising background across 2 brands and 5 sub-brands which included training Heads of Stores and Visual Teams on a district and regional basis.

Psychology of the Mass Media, Retail Buying

Crisis Management, Spanish Literature, Visual Merchandising