Christopher Pattenden

I was appointed as Service Delivery Manager (SDM), based in Dubai, and have been delegated the day to day management of the re-deployment of troops and equipment from Afghanistan, and will overwatch the delivery of in theatre services.

I was appointed internally to manage the Toll Global Forwarding Logistics warehouse in Jebel Ali Free Zone, Dubai.

Working with suppliers and customers, planning routes and scheduling delivery time Managing a team of supervisors, administration staff and drivers Making sure the operation meets its targets

Based in Dubai, UAE, looking after Express Network Logistics for the Region.

Complete set up of Worldwide network, Training of all staff in sales and operations, Budget planning (review actual against planned), day to day running of the business

Responsible for 28 Jet gateways in 26 countries to include: Airline Training (FAA Licensed) to conduct W&B initial training and certification, JAR ops understanding and implemenation, Airline policy and procedures, certifications, record of training, re-certifications, and perform National audits within the ECEMEA district. Flight despatch, NOTAMS and COMPASS system knowlege. Perform Management program implementation

Responsible for Air network planning, aircraft on-time departures, manage 30 employees, liaising with airport authority, police and security

Setting up UPS in Saudi Arabia to include: Staff training of sales, operations, administration, accounts, customer service and general day to day activities

As an airline trainer, I planned, devised, organized and coordinated all training activities across the developement centre, according to the needs and requirements of the organization.

Responsible for trouble shooting and cost control for all UK Air Operations locating throughout UK.

Responsible for generating GBP 5000.00 p/month new business, looking after existing clients and collecting payments for South East UK.

Pass with distinction June 12th 2004 GPA = 3.19