Claire Chan

- Strategic distribution network design for a leading FMCG company in ASEAN - Network and processes streamlining for a global security company - Network and capacities development for a Malaysian poultry business

- Microsoft Dynamic AX implementation – orchestrated fulfillment process changes by working with external consultant pre and post ERP implementation - Inventory management guidance – Led a team to re-define and document the inventory control procedures, resulting in a 50% reduction of stock write-off value and a manage-able and track-able inventory record in the system

Delivery solution developments – improved market penetration by 50% by exploring and managing various types of delivery processes such as cross docking, internal transfer, and in-store picking and return

- Improved the efficiency of transaction flows of foreign subsidiaries by building financial models to analyze and assess their transfer pricing strategies and proposing substitute transaction models. - Assisted corporate entities in reforms by developing qualitative discussion guidance.

Dissertation topic – “operationalizing supply chain segmentation: a network design and inventory planning perspective”, supervised by Emel Arikan Fichtinger and Werner Jammernegg

Thesis Project Schlumberger UK – “Improvement plan of overall supply chain performance to increase internal customers’ satisfaction”