Claire MORAIN
Bis 2008, Assistant Product Manager, KUONI Destination Management Ltd
Zurich, Schweiz
Werdegang
Berufserfahrung von Claire MORAIN
Bis heute 13 Jahre und 7 Monate, seit März 2011
Sales & Project Coordinator
Kuoni Global Travel Services
• Develop Product awareness towards B2B and B2B2C clients • Secure maximised XML implementation and monitor key clients’ performances • Create marketing initiatives and actions for Wholesale and retail clients • Increase turnover by up-selling products • Project initiatives on new ways to optimise revenue on existing client’s portfolio
1 Jahr und 3 Monate, Jan. 2010 - März 2011
Product Co-ordinator
Kuoni Global Travel Services
• Enhance productivity of the procurement and product administration process • Monitor and optimise product presentation and manage stocks • Assist in creating production related statistics • Maintain and develop exchange with international suppliers • Contribute to the promotion, marketing and merchandising of products • Assist and coordinate problem solving with Operations, Finance and Customer Service
1 Jahr und 2 Monate, Nov. 2008 - Dez. 2009
IN Business MICE Placing Executive
Kuoni Destination Management
Reporting to: Europe Placing Manager Main duties: - Place group requests in accordance with client’s requests, guidance from sales team within time and best available rates for Switzerland, France and the UK. -Renegotiate rates after confirmation to optimise sales profitability -Develop proactive working relations with key hotel suppliers/ reservations to maximise purchasing effectiveness and client competitiveness -Organise suppliers prepayment - Manage and control options and cancellation deadlines
2 Jahre und 5 Monate, Juni 2006 - Okt. 2008
Assistant Product Manager
KUONI Destination Management Ltd
Reporting to: Europe Placing Manager Main duties: -Place group requests in accordance with client’s requests, guidance from sales team within time and best available rates for Switzerland, France and the UK. - Renegotiate rates after confirmation to optimise sales profitability -Develop proactive working relations with key hotel suppliers/ reservations to maximise purchasing effectiveness and client competitiveness -Organise suppliers prepayment -Manage and control options and cancellation deadline
11 Monate, Juli 2005 - Mai 2006
Database administrator
Hutchinson 3 G
Reporting to: Product and Operations Manager Main duties: - Implement SMS, video and voice shortcodes for various service providers - Update database - Testing of new SMS, video and voice services on various handsets
3 Jahre und 2 Monate, Mai 2002 - Juni 2005
Director of Sales and Marketing
Interopa Holidays ltd
• Research new sales opportunities worldwide • Recruit and train Sales & Marketing professionals • Manage client’s portfolio • Customer care and complaint handling • Assist key clients on product selection for seasonal brochures/websites • Create and implement marketing strategies • Negotiate special offers with suppliers to increase business opportunities • Coordinate and streamline the marketing efforts • Update company’s website
Sprachen
Englisch
Fließend
Deutsch
Fließend
Französisch
Muttersprache
Spanisch
Grundlagen