Clare Woolner
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Clare Woolner
- 3 years and 1 month, Nov 2016 - Nov 2019
Area Manager
TUI
Led consistently changing operations across multiple resorts and countries, managing intercultural teams of up to 30 to exceed sales, service KPIs and overcome operational roadblocks to minimise customer disruption. Set up resort operations in two brand new destinations in Finland. Managed fast-paced airport operations handling 4000 Pax per airport day, dealing with severe logistical disruption. HR management of teams including recruitment, development, talent management and performance management.
- 1 year and 5 months, Jul 2015 - Nov 2016
Resort Manager
TUI UK
Managed resort operations of teams of up to eight to deliver against service and financial targets across summer and winter programmes. Managed and drove team to achieve 15% increase in Summer 16’ financial KPI performance. Planned weekly transfer day logistics of up to 400 customers, handling disruption and last minute changes calmly.
- 1 year and 11 months, Jan 2013 - Nov 2014
Resort Represntative
TUI UK
- 5 months, Jun 2012 - Oct 2012
Welfare Assistant
University of Liverpool
Ausbildung von Clare Woolner
- 3 years and 11 months, Sep 2008 - Jul 2012
Biochemistry
University of Liverpool
Bioinformatic research project in Final year
Sprachen
English
C2 (Verhandlungssicher / Muttersprachlich)
German
C1 (Fließend)
Spanish
C1 (Fließend)
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