Claude Lauper

Verantwortlich für den professionellen Betrieb und die Auftragsabwicklung in den Citrix Plattformen der virtuellen Clients mit deren Umsystemen und Schnittstellen. Sicherstellen des sicheren Betriebs der virtuellen Clients und deren zentralen Systemen und Umsystemen über 7x24 Stunden mit Pikettorganisation. Führen der Organisationseinheit in organisatorischer, personeller, finanzieller und fachlicher Hinsicht, zur Steigerung der Effizienz und Effektivität.

Kapazitätsplanung unter ökonomischen Gesichtspunkten zur Steigerung der Effizienz inklusive Prognosen und Trendanalysen zu Kapazitätsauslastung, Entwicklung eines kurz- bis langzeitigen Capacity Management für das Produkt Portfolio. Führung von bis zu 60 Mitarbeitern in einer komplexen Matrixorganisation. Verantwortlich als Global Process Owner Capacity Management: Sicherstellen von Governance und Controlling, Aufbauen und Leiten eines CH Infrastructure Capacity Management Review Forum.

Department Head Capacity Provisioning. -Responsible for the Capacity Provisioning team in Zurich, which consists of 30 staff based in Zürich and Pune as well as planning, budgeting and reporting of the time and cost-optimized provisioning from the System and Storage Capacity. - Lead the Offshore Process Credit Suisse Provisioning Zürich to Pune (India)

Team leader for Trading & Sales Unix Production team (12 staff based in Zurich), including process definition of key operational procedures, task assignment within team, pickett and weekend work planning and resourcing, general rota management, recruitment and on-boarding of new employees. Carry the overall production responsibility for over 900 Unix and Linux servers; responsible for Distributed Platform Modernization and Virtualization program. Responsible for change and issue management, representi

Development and implementation of a standard configuration of file, mail and print server system based on LINUX for up to 40 clients, definition and implementation of all related services, including analyzing of technical, economic and organizational impact for clients, working out detailed implementation plan (e.g. purchase of hardware, user right definition and support). Driving evaluation, implementation and maintenance of Internet security systems for clients.

Responsible for evaluating and procuring hardware and software including SUNos, Oracle, SAP,DWH, VERITAS net backup, SUN Cluster, Tivoli, BMC-Patrol, Salomon-WAMAS, Unix derivatives (Tru64, HPUnix, AIX and Linux); work out concepts for engineering projects based on analysis of customer needs. Leading Second-Level-Support, including pickett service for Unix environment, responsible for E10K SUN server and 250 smaller ones. Generate documentations which define operation procedures and track changes and

Responsible for ensuring operation of application servers according to Service Level Agreements; driving system migration and merger processes. Responsible for project management, including test and introduction of new applications (KeyClub , BEFOR, Task-Force ATI, DWH etc). Provide support to business users on critical bank applications

Software Engineering, Java ,Betriebs-Systeme,Netzwerke,Datenbanken