Claudia Baier

Bis 2025, Leadership & Development Manager, Teleperformance Cloud Campus
Greiz, Germany

Fähigkeiten und Kenntnisse

Erwachsenenbildung
Erwachsenen- und Weiterbildung
Erwachsenenpädagogik
Sales
Coaching
Vertriebsmanagement
Verkaufstraining
Talent Management
Project Management
Learning Management
Stakeholder Management
Educational counseling
High Achiever
German
English Language
Professionalism
Management
Leadership
Customer Success
churn prevention
Adoption
LMS
Development Program
Career Development
Employee interviews
Performance Management
Human Resources
Personal Training
Leadership development
Business administration
Business Psychology
Microsoft Word
MS Office
Psychology
Events
Training Management
Moderation
PowerPoint
Microsoft Excel
Pedagogy
Economics
Organizational Development

Werdegang

Berufserfahrung von Claudia Baier

  • Current 10 years and 5 months, since 2016

    Speaking Agent & Customer Success Manager

    Hélio Vogas International

  • Current 15 years and 8 months, since Oct 2010

    Career + Business Coach & Customer Success Manager

    Claudia B Vogas Ministries

  • 2 years and 2 months, Dec 2022 - Jan 2025

    Leadership & Development Manager

    Teleperformance Cloud Campus

  • 1 year and 1 month, Nov 2021 - Nov 2022

    Sales Coach & Sales Trainer (Proactively Leadership Coach)

    Teleperformance Germany S. à r. l. & Co. KG
  • 2 years and 4 months, Aug 2019 - Nov 2021

    Business Coach & Consultant

    BMG R. Langer Bildungsmanagement-Gesellschaft mbH

  • 2 years, 2019 - Dec 2020

    Freiberuflicher Lehrbeauftragte

    ABACUS-Nachhilfeinstitut
  • 1 year, 2019 - Dec 2019

    Dozentin Erwachsenenbildung

    Skillshare

  • 2008 - 2018

    Youtube Host & Moral Courage Ambassador

    YouTube

    Kreieren von motivierenden und inspirierenden Videos mit Tipps zur Entwicklung von emotionaler Freiheit und Zivilcourage.

  • 2011 - 2015

    Leading Crew Member

    T Harv Eker Companies / Success Resources

  • 2010 - 2014

    Crew Member at Anthony Robbins Events

    Anthony Robbins Companies

    - Unleash the Power Within Event in Long Beach July 2010 - Leadership Academy Bootcamp in San Diego September 2010 (Crew Member of the Day) - Date with Destiny in Palm Springs December 2010

  • 2 years, Sep 2010 - Aug 2012

    Accredited and Approved Marketplace Writer

    Helium Inc

    My writer's profile is: http://www.helium.com/users/375234/show_articles Achievements: Top Article 1 Writing Star 1 Rating Star

  • 5 months, Apr 2010 - Aug 2010

    Coaching Advisor

    Proyecto Serie Documental 12 Mujeres on Mexican television

  • 11 months, Jul 2009 - May 2010

    ISR Germany & Peak Performance Coach for New Hires - President's Club 2009

    VMWare Inc.

    Achievements: Only one from her team and one of the top 300 VMware sales performers worldwide 2009, VMware Sales Professional Certification, Enterprise Social Computing advisory committee involvement, more than 128% achievement of monthly sales target in 1st six months, Reduction of time to market for new hires from 2 weeks to 2 days by developing a new hire checklist, chosen to be the interface between the sales team for the central region and the bookings team during the last weeks of Q4 2009.

  • 2 years and 10 months, Aug 2006 - May 2009

    Sr. Inside Technology Account Manager

    Oracle Corporation

    - Top Achiever Award at the Foundation training in Europe in September 2006. - Submission of sales effectiveness idea to the EMEA Innovation Award Team in Q3 FY09. · Award Certification for Highest Pipeline Creation in November 2007. · Only One to be Nominated for the Best A-D Sales Representative in FY07 And FY08. · 151% of individual target in Q4 FY08. · 180% of individual target in Q3 FY09.

  • 8 months, Nov 2005 - Jun 2006

    Executive and Marketing Coordinator

    Barlin Group of Companies

    Improved organizational system (including marketing materials) thus increasing effectiveness by 15% - Handled successful event planning and marketing of several local and international events - Researched market potential and market conditions for the international division of the company - Developed marketing presentations for CEO to clients, prospects, and international developers - Developed marketing materials, such as advertising copy, writing copy for a newsletter, personal letters to top clients

  • 4 months, Aug 2005 - Nov 2005

    Sales Executive/Recruitment Consultant Trainee

    Antal International

    · Business development with Finance Directors and CFOs. · Structured and performed analysis of opportunities, Researched customer needs and developments, Uncover insights that drive our recommendations to clients. · Identify and develop close relations with the decision makers and key influencers. · Handled business development in the German-speaking arena (D/A/CH).

  • 7 months, Aug 2004 - Feb 2005

    Marketing & Sales Diplomand/Diplomate

    Xavo AG

    MARKETING SKILLS AND ACHIEVEMENTS · Developing a Marketing plan (thesis). · Design, editing and translation of marketing material & business letters (English/ German). SALES SKILLS AND ACHIEVEMENTS · Execution of sales campaigns thus increase number of customer enquiries by 20%.

  • 9 months, Jan 2003 - Sep 2003

    Sales and Customer Service Trainee

    Road Bear RV

    v Promotion to assist in managing the company location in San Francisco at Road Bear RV. MARKETING SKILLS AND ACHIEVEMENTS · Organization of Promotional material, product presentation at POS. · Presentation of vehicles for partners and customers thus increasing customer contacts by 20%. MANAGEMENT SKILLS AND ACHIEVEMENTS · Supervision of a multi-cultural team of five people and thus increased efficiency by 20 %. · Promotion to assist in leading the company location in San Francisco. · Revision of the filin

Ausbildung von Claudia Baier

  • 3 months, Dec 2018 - Feb 2019

    Social Entrepreneurship

    +Acumen

  • Current 15 years and 5 months, since 2011

    Guerrilla Business Intensive

    T Harv Eker Quantum Leap

  • 8 months, Nov 2009 - Jun 2010

    Certified Professional Coach Program

    International Coach Academy

  • 2009 - 2009

    Wealth Mastery Certificate

    Tony Robbins Mastery University

  • 5 months, Aug 2002 - Dec 2002

    Management, Marketing, Languages

    Weber State University

    Influence & Group Effectiveness, Negotiation, Promotional Management, Spanish, Italian

  • 5 years and 5 months, Oct 1999 - Feb 2005

    International Management

    University of Applied Sciences Hof

    International Marketing, Thesis: Marketing Plan for young IT (software) company with German Oracle Partner

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • Spanish

    B1-B2 (Gute Kenntnisse)

  • French

    A1-A2 (Grundkenntnisse)

  • Italian

    A1-A2 (Grundkenntnisse)

  • Czech

    A1-A2 (Grundkenntnisse)

  • Portuguese

    B1-B2 (Gute Kenntnisse)

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