Cláudia Beirão

Direct, plan, and implement policies, objectives, and activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, and to increase productivity. Prepare budgets for approval, including those for funding and implementation of programs. Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products.

Direct and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency. Analyze operations to evaluate performance of a company and its staff in meeting objectives, and to determine areas of potential cost reduction, program improvement, or policy change. Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products.

Identify staff vacancies and recruit, interview and select applicants. Allocate human resources, ensuring appropriate matches between personnel. Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.

Determine customers services needs, and prepare proposals to sell services that address these needs. Contact prospective customers in order to present information and explain available services. Prepare forms or agreements to complete sales. Develop prospects from current commercial customers, referral leads, and sales and trade meetings. Review business trends in order to advise customers regarding expected fluctuations. Evaluate costs and revenue of agreements

Discuss job performance problems with employees in order to identify causes and issues, and to work on resolving problems. Train and instruct employees in job duties and company policies, or arrange for training to be provided. Evaluate employees' job performance and conformance to regulations, and recommend appropriate personnel action. Recruit, interview, and select employees. Interpret and communicate work procedures and company policies to staff. Resolve customer complaints

Lead generation using multiple sales channels. Presenting and selling products to leads and qualified prospects. Forged relationship with clients for repeat and continued business.