Claudia Ellmer
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Claudia Ellmer
- Current 15 years and 2 months, since Apr 2011
Director of Sales
Four Seasons Hotel des Bergues
- 11 months, Jun 2010 - Apr 2011
Reservation Manager
Four Seasons Hotel des Bergues Geneva
- 1 year and 6 months, Jan 2009 - Jun 2010
Corporate Reservation Manager
Porto Bay Hotels & Resorts
Managing of Central Reservation Department of all hotels located in Portugal and Madeira Island. Total of 6 hotels, volume of 1200 rooms ca. E-commerce, Rate Benchmark.
- 6 months, Jul 2008 - Dec 2008
Hotel Operations Quality Analyst
Porto Bay Hotels & Resorts
Analyzing operational processes and formalizing procedures on corporate level , implementation , training, follow up and maintenance of internal portal.
- 1 year and 1 month, Feb 2007 - Feb 2008
Front Office & Reservations Manager
Vintage Hospitality Srl
Hotel Lord Byron: Front Office Manager from September 2007 155 Via Veneto Boutique Hotel: Preopening Preparation for Front Office & Reservations Manager Due to internal issues the hotel never opens and I was transferred internally
- 2 years and 1 month, Jan 2005 - Jan 2007
Front Office Manager
SNG Salvatore Naldi Group - JW Marriott Capri Tiberio Palace Hotel
Preopening and Opening of 5 Star Luxury Hotel on the Island of Capri, Naples Area , South Italy. Total of 61 guest rooms + 10 private Appartments associated to the Marriott brand JW Hotels. Responsible of the Front Office Department including Room and Event Reservations.
- 3 years and 3 months, Nov 2001 - Jan 2005
Opera Suite Specialist and Hotel Managment Consultant
Micros Fidelio Italia Srl
Installation, Preparation, Training, Follow Up, Problem Solving and bringing LIVE the Property Management System for Hotel Management OPERA PMS and Sales & Catering. Rollout of ca. 40 properties , main client STARWOOD, Marriott, Kempinski, Radisson SAS, IHG, minor private hotels.
- 1 year and 9 months, Mar 2000 - Nov 2001
Reception
Rocco Forte Collection - Hotel de Russie Roma
Reception, Concierge, PBX, Night Coverage, internal Train the Trainer in Department.
- 5 months, Nov 1999 - Mar 2000
Reception
Accor Group - Hotel Mercure Stuttgart Airport
Reception, Concierge and Reservation
- 4 months, Aug 1999 - Nov 1999
Reception and Reservation Trainee
Hotel Quirinale Roma
Trainee at Reception, Reservation and Backoffice Scope: italian language , stage was part of university program
Ausbildung von Claudia Ellmer
- Current 17 years and 6 months, since Dec 2008
Hotel Revenue Management
Ecornell
- 2 years and 3 months, Sep 1997 - Nov 1999
Hotel Management / Tourism
Angell Business Scool
Hotelmarketing Languages ( English, French, Italian, German)
Sprachen
Italian
C1 (Fließend)
German
C2 (Verhandlungssicher / Muttersprachlich)
French
C1 (Fließend)
English
C1 (Fließend)
Spanish
A1-A2 (Grundkenntnisse)
Portuguese
B1-B2 (Gute Kenntnisse)
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