Claudio Adami

Implemented and developed a business lead IT Infrastructure that meets the current and future needs of the Group. Planning, organization, and management of staff members and overall operations to ensure the stable operation of the organization’s IT Infrastructure that provides technical solutions and support for all integral rollouts borough wide, including 1st, 2nd and 3rd line support to over 3000 users (30 remote sites).

Implemented and developed a new Infrastructure Plan, leading a large, resilient and secure infrastructure change program to improve the way information is shared across the health community and to reduce support costs. Ensured value for money whilst managing teams that recommended technologies and systems that met the requirements of client businesses. •Implemented a new Server Farm infrastructure with IBM Blade system and IBM SAN, consolidating current physical infrastructure.

Worked closely with IT manager to create the new IT department, implementing a new corporate network (Headquarter plus 12 remote sites). Led strategic and operational direction of Technical Services organization comprised of Field Operations, Client Response Center, and Network and System Administrators team. Responsi-ble for the day-to-day IT requirements of the company such as user management, trouble shooting, help and advise. Maintaining desktop applications, local area networks and IT security.

Pre-sales activity, technical & training support to the Sale staff when meeting business clients to determine re-quirements, and then translate those needs into enabling technologies with products and services. • Helping potential customer understand and compare solutions available on the market • Technical presentations and Prof of Concept to clients • Scouting new technologies and solutions • Providing for technical contents to sales proposals