Clayton Miller

Led roadmap and program execution for highly regulated enterprise products, successfully migrating solutions from Oracle to the cloud Managed system to system integrations for the entire North American rail freight industry Revitalized agile processes, reduced open ticket backlog by over 70%, and increased velocity of closing customer tickets by over 100% Created organizational training on railroad core competencies.

Managed Bedrock: a robust, enterprise data lake management platform with 5+ international Scrum teams totaling 40+ engineers Designed framework for analyzing product health across personas and goals. Drove deeper value stream integration by accelerating marketing materials and sales enablement to the beginning of release work instead of the end. Increased quality and decreased critical and major bugs by 70% by shifting acceptance from functional/test case focus to a customer goal and task/use case focus

• Designed & managed the execution of a $3M digital strategy product across 20+ clients. Drove $2M growth. • Built initial software prototypes through aggregation of internal SQL database and external web service APIs into Excel-based forecast model • Reduced keyword process turnaround time 90% and customer on-boarding time by 50% • Translate business objectives into epics, features & stories for engineering implementation in Scrum process, increasing velocity by 20%

• Own the creation of go-to-market strategies for Fortune 500 companies • Led international teams in performing primary & secondary quantitative and qualitative research, including survey design, conjoint testing, financial & 10-K analysis • Prepared and delivered formal presentation of results to clients and led discussions of next steps and new potential business opportunities • Project sizes were typically $200K+ and clients included HP, Microsoft & Citrix

Social psychology, psychology of leadership, micro and macro economics, bounded rationality (relaxing the assumption that customers act rationally in profit models)