Cosimo Lablonda

Monitoring service quality across several clients Ensureing operational processes comply with SLA and KPIs​ Managing invoicing, operational and personnel matters Audit compliance Support & developement of on-site security managers Escalation person for the client's stakeholders Create the training plan for security personnel in the branch

Providing physical security services to multiple offices in Germany and Sweden POC in emergency response/operations & 1st level incident management and escalation Project Management & Event security planning incl. Risk Assessments KPIs, Audit & Budget compliance Operational and administrative management of security managers Training of Emergency Response Teams in Germany incl. First Aid and Fire Warden Training

Responsible 24/7 Remote support and on-site training to multiple offices in Germany, France & Sweden on security operational procedures POC in emergency response & 1st level incident management & escalation Implementation & developments of security operations procedures Project Management & Event security planning incl. Risk Assessments KPIs, Audit & Budget compliance Implementation of Instrusion Testing Creation of Emergency Response Teams in Germany and France incl. First Aid and Fire Warden Training

Providing physical security services Threat Management & Incident Handling Management & Development of the Security Operations Center and Badge Office for Europe Operational and administrative management of a team of up to 20 employees

Providing physical security services Remote and on-site training to multiple offices in Germany on operational procedures Implementation and Management of the Shift Manager & Night Security Supervisor for the Berlin Campus Ownership of Global Key Management Project: Installation & Commissioning of Traka Boxes in EMEA buildings

Providing physical security services Opening & Management of multiple development centers Operational and administrative management of up to 6 offices and approx. 120 employees Implementation & Management of the Security Operations Center, Mobile Guard & Badge Office

Assistant to the Security Campus Manager Creation of processes and individual assignment instructions Duty roster planning, including training days & annual leave

Reception / Front of house activities Creating, activating and checking ID cards / access authorizations for employees and clients guests Initiate emergency response in crisis situations / incidents

Monitoring client's access control & CCTV system Alarm Response Office patrol rounds Key Management

Security Guard License

Owner and Manager of a Cafè Accounting Conceptualization and planning of the product range Produkt costing and Budget planning Purchasing, preparation and processing of food, drinks and other sale products Personnel Management and planning

Customer service Advice on food & drinks Waiter

Vocational training / Apprenticeship in Banking Professional, Bank Clerk, Ausbildung zum Bankkaufmann