Cosimo Lablonda

Responsible for service quality and customer satisfaction across multiple clients Ensuring compliance with SLAs and KPIs as well as implementation of audit requirements Accountable for invoicing, budgeting, and personnel management Leading and developing Security Managers Acting as escalation point for customer stakeholders Planning and implementing cross-site training programs

Overall responsibility for physical security at multiple international sites (Germany, France, Sweden) Leading & training international teams Developing, implementing, and optimizing security processes & incident management protocols Establishing and managing Emergency Response Teams Planning and executing security concepts for events, including risk assessments & emergency plans KPI, audit, and budget responsibility at an international level Introducing intrusion tests and continuous security improvements

Establishing and managing the Security Operations Center and Badge Office for Europe Operational and administrative leadership of a team of up to 20 employees Threat management and incident handling

Responsible for physical security at multiple sites in Germany Conducting remote and on-site training for managers and security teams Introducing and managing Shift Manager and Night Supervisor roles at Berlin campus Leading the Global Key Management Project (installation and commissioning of Traka boxes in EMEA buildings)

Operational and administrative leadership of up to 6 sites and approx. 120 employees Opening and managing multiple development centers Establishing and managing Security Operations Centers, Mobile Guard, and Badge Office

Supporting the Security Campus Manager with operational and administrative tasks Creating processes and security instructions Duty scheduling including training and vacation planning

Reception and front desk duties including access card management Alarm and emergency management Access and CCTV monitoring Key management and patrols

Security Guard License

Owner and Manager of a Cafè Accounting Conceptualization and planning of the product range Produkt costing and Budget planning Purchasing, preparation and processing of food, drinks and other sale products Personnel Management and planning

Customer service Advice on food & drinks Waiter

Vocational training / Apprenticeship in Banking Professional, Bank Clerk, Ausbildung zum Bankkaufmann