Craig Giannelli

AIX Server consolidation project Monitor servers for performance, hardware and software issues Use Hardware Management Console (HMC) to setup, monitor and maintain servers Work with vendors to find hardware/software solutions Plan and implement hardware, firmware and OS level updates Work out strategies to retire and replace older hardware Schedule maintenance windows and work with the various teams and Operating Units to schedule server downtime for upgrades and maintenance

• Inspect Fleet Bank locations in preparation for the Bank of America Merger by:  Working with environmentalist company to find potential asbestos uses  Drawing floor plan of branch sites with locations of desks, networking and server equipment  Documenting network wire paths for subcontracting company to rewire branch locations • Plot optimal route from list of branches each evening • Fax/ship documentation, floor plans and wiring diagrams to the central office each evening.

• Project planning, documenting and execution • Wrote PERL and shell scripts to automate various tasks and maintain servers • Manage scripts, programs and system configurations through CVS • Maintain UNIX and Windows based network servers, clusters and raid devices  Find replace, and RMA failed hardware such as RAID disks, servers and switches  Install new servers, including operating system and required services (web, SSL, pbs, imap)  Keep updated documentation of all procedures relating to job tasks 

Maintained heterogeneous environment consisting of various UNIX and Microsoft operating systems and hardware including: IBM e-Server pSeries Model 610-6E1 running AIX 5L HP K260 running HP-UX 11 Sun Micro Sunfire 280R and Ultra 5 running Solaris 8. Several other x86 machines running various Linux and BSD operating systems. NT4/2K Servers running various software such as Exchange 5.5 and Norton Anti Virus Central. Employee Laptop and Desktop machines. • Obtain price quotes and generate POs

• Supported the eProcurement development team in configuring and customizing the “iPlanet Portal Server” Software installation and patching Modifying test user data Managed communications between iPlanet Portal server and iPlanet BuyerXpert with single sign on • Provided extensive support to the Information Security team with Checkpoint Firewall-1 4.1, consisting of managing software licenses, upgrading old servers, installing new firewall modules, adding custom configuration changes, and configuring

• Organized, trained and managed the DNS department which managed allocation and administration of customer IP addresses and domain names • Developed tools in PERL to assist the DSL team with various tasks such as “turning up” lines, SNMP polling of TurnStone devices for utilization statistics and accounting used ports and line speeds. • Wrote an interactive MySQL web database using PERL for the management of IP addresses. • Wrote web-based databases for tracking DSL orders, customer care problem escalation