Cristian Paun

Member of a service delivery team @ECB.

Member of a project team that developed and implemented a new service @ECB.

Working within a team of engineers with focus on designing and managing the ECB’s E-mail Service during its lifecycle.

Escalation engineer with focus on resolving Microsoft customers technical issues. Subject matter expert for O365 Exchange Online.

Part of global IT team ensuring adherence to global standards and processes (including Incident and Change Management). Developed and managed relationships with internal and external stakeholders at every level from branch office IT staff to the group CIO.

Managed a team of 6 people. Provided support directly to the business, maintaining IT back office systems and carry out IT projects.

IT Help Desk team leader Managed a team of 9 people. Assured that excellent customer service was delivered. Senior IT Infrastructure Engineer Maintaining IT back office infrastructure environment by identifying systems requirements; installing upgrades; monitoring systems performance

Project lead of the HRIS implementation project for HR department and Executive Board members.

Including: Romanian Ministry of Culture – Institute for Cultural Memory Bucharest as system analyst (www.cimec.ro) Information Center of the “Centrala Industriala de mecanica fina si masini textile” Bucharest as system analyst.