Csenge Rahel Gereb

Delivered exceptional customer service in fast-paced restaurants (500+ seatings). Built strong customer relationships by efficiently handling food and beverage orders, and ensuring high customer satisfaction through professionalism and empathy. Used sales and upselling techniques, suggesting menu items, promoting specials, and increasing average spend per customer through persuasive communication. Strengthened key competencies such as multitasking, problem-solving, and adaptability under presure.

Delivered personalized customer service in a premium retail environment, selling designer clothing to high-end clientele, upholding the brand’s service standards with professionalism. Consistently achieved or exceeded individual and team sales targets. Performed administrative tasks including sales reporting, product performance tracking, identifying bestsellers and underperformers, analyzing trends, and offering insights into customer preferences.

Organized programs for youth audiences of up to 5,000 attendees. Led cultural and recreational activities, including sports games, talent shows, and quizzes. Confident in guiding teams and managing events from planning through execution.

Supervised a team of six serving cakes, hot drinks, pancakes, and smoothies. Ensured smooth daily operations and consistently delivered excellent customer service. Strengthened leadership skills by coordinating tasks, training team members, and resolving service issues.

Recorded a cultural event, managing both sound and camera work to ensure high-quality online streaming. Also, contributed to visual display design. Background in film, photography and media studies, with hands-on experience in filming, editing, and sound setup for productions. Demonstrated creative problem-solving skills by tackling both artistic and practical challenges.

Performed in Concord Floral as part of the international Digital Natives project funded by the European Union. Collaborated with artists from five European countries and toured multiple cities. Gained experience in teamwork and in engaging diverse, international audiences. A confident public speaker and performer with a background in theatre and intercultural projects.