Curt Baker
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Curt Baker
- Current 20 years and 5 months, since 2006
Director of Operations
Ivy Inns Inc.
- 2005 - 2006
Executive Team Lead - Guest Service
Target Inc.
Executive team lead over 5 departments, 5 managers, and 125+ employees
- 2003 - 2005
Rooms Manager
Intercontinental Hotels
Direct oversight of Front Office, Guest Services, PBX, Reservations, Revenue Management, Guest Relations, Executive Team Member, rooms division budget & revenues, forecasting, guest service scoring and analysis, corporate marketing & corporate rate negotiations.
- 2001 - 2003
Front Office Manager
Hilton Hotel Group
Front Office Manager in charge of budget, 5 departments, guest service, guest satisfaction scores & analysis, direct operations of 5 departments, and all hotel training and service resolution.
Over my time with Marriott, I was a front desk manager, night manager, assistant front desk manager, Regional Liaison for SE Region (33 hotels guest service & marketing point person), marketing review board, forecasting and staffing analyst, telecommunications specialist, staffing specialist.
Ausbildung von Curt Baker
- Current 16 years and 10 months, since Aug 2009
Hotel and Tourism
Purdue University
- 1 year and 9 months, Sep 2007 - May 2009
Business Administration
Northern Illinois University
Service Marketing
- 1 year and 10 months, Aug 2005 - May 2007
Management & Organizational Leadership
Millikin University
- 2 years and 11 months, Aug 1984 - Jun 1987
Business
Creighton University
Sprachen
English
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