Cynthia Kambou

• Successfully achieving the Sales Person of the Year award for 2007/2008 with sales worth nearly £200,000, representing approximately 10 percent of the store’s annual takings • Building management skills while completing Masters in Marketing Dissertation • Managing a team of 20 members of staff, making best use of resources to minimise overheads whilst not compromising on quality • Providing an outstanding level of customer service, dealing with customer complaints, resolving any issues and problems prompt

• Developing small business accounts through effective marketing, cold calling, networking, professional presentations and follow ups • Assisting local company in developing and maintaining effective advertising campaigns • Writing print copy and assisting in the design layout of advertisements • Exceeding consistently sales goals and increased the number of new advertisers • Successfully attracting 2 new clients through creative and targeted presentations.

• Undertaking market research and analysis of the existing customers through the creation of questionnaires to identify expectations and satisfaction levels • Developing CSR related approaches that helped the business to increase its integrity • Proactively exploring new ways to communicate with customers effectively and cost-efficiently • Coordinating and planning products release for public event such as the BAFTA awards, building relationships within publishing and fashion industry • Presenting a report

• Liaising across multiple departments including product, sales and online marketing in preparation of the Fall/Winter collection launch, • Copy writing, proof reading and translation of the collection catalogue in French and English • Handling day-to-day administration tasks and providing efficient administrative systems through the creation of a database • Making best use of resources to ensure budgetary constraints were met, organising a venue and managing the company’s client database • Dealing effect

CSR International Marketing E-Marketing Integrated Marketing Communication Entrepreneurial Marketing Marketing Research Public Relations Strategic Marketing

E-Marketing Communications International Marketing Marketing Research

Direct Marketing Negotiation Communication Distribution Event Management Creative advertising