Dale Jephson

Leading, developing and inspiring an FM team of multi-cultural Facilities Managers managing the Real Estate of Bank of America Merrill Lynch for Continental Europe, Ireland and Middle East (17 countries) providing both hard and soft services, projects as part of CBRE's Integrated Facilities Management contract with the bank. Main achievements

Phased in TFM contract across 12 countries and including 72 service lines for State Street Bank. Subsequently stayed on contract post successful phase-in for a senior management position having five direct reports and acting as the client interface.

Based in Serco's European HQ working as part of the support team on implementing Serco's operating procedures and delivering various projects

Working on a recently acquired service company Serco acquired. Clients included 3M and ILFORD. I had a senior management position including being company secretary. Once Serco decided to sell the business, I stayed to close down the various legal entities and manage the sale to a local competitor of the 3M contract.

Bid writer for non clinical services for two PFI Japanese hospitals