Dami Ogunyemi

- Engaged in the business development process involving cold-calls with potential recruits. - Worked with recruitment team to build a pipeline of potential applicants. - Initiated background and reference check process; including entering candidates and delivering rejection notifications when necessary. - Provided an array of administrative support for the Human Resource Manager (scheduling, correspondence, reports & presentations).

- Customer service, processing of sales, refunds and exchanges. - Replenishing stock, quality control, processing deliveries. - Resolving customer issues, concerns or conflicts, in store or through the phone. - Analyzing daily Key Performance Indicators and sales targets and working towards them.

- Analysing daily KPIs and sales targets. - Customer service, processing of sales, refunds and exchanges. - Replenishing stock, quality control, processing deliveries. - Resolving customer issues, concerns or conflicts, in store or through the phone. - Counting of money in tills at the start and end of working day.

• Door to door sales representing the company’s client with exceptional customer service skills. • Presented multiple sales pitches to the highest standards consistently throughout the day. • Worked towards KPI goals on a daily basis. • De-escalation of conflict or confusion in high pressure situations when necessary.

Electives taken in UCD range from accounting, marketing, global business and strategic management, digital marketing, and innovation.