Damian Rutkowski

SAP Consultant Freelancer Self-employed

Role of business and technical consultant in SAP CRM Roll out for SPM (Service Parts Management) Outbound & Inbound Process to all European Markets.

Business and technical consultant in SAP C4C implementation project for Röhlig Logistics, in a multi-module SAP landscape (C4C, PI, ECC, TM): Transforming business requirements from CRM on Premise solution into C4C Hybris Cloud for Sales, integration with other SAP TM and ECC, creating test scenarios for UAT, Documentation of changes, training of CRM Key Users – at Customers Headquarters.

Business and technical consultant in SAP CRM implementation project, in a multi-module SAP landscape (CRM, PI, ECC, TM): Analysis of business requirements, CRM configuration (Sales module), integration with other SAP modules, creating test scenarios for User Acceptance Tests, Documentation of performed changes, training of CRM Key Users – at Customers Headquarters.

Leading consultant for SAP CRM implementation project for polish customer in a multi-module SAP (S4HANA) landscape: analysis, creation, tests, documenting, training and other implementation activities at Customers HQ. Meetings with clients’ management in order to understand and translate business processes into SAP CRM functionalities. Effective communication, independence in carrying out the project timely, providing functional and technical expertise and business relationship management.

Project: Volkswagen Financial Services support project, 2nd Line of Support: Project: Volkswagen Financial Services SAP CRM 5 -> SAP CRM 7 Users migration project Project: SMA Germany: On sight at SMA HQ: Took part in Due Diligence Project Phase. Project: Bon Prix Austria - Services support project, 2nd Line of Support. Project: Zeiss – AMS second line of support project.

Support Project for Volkswagen AG (Volkswagen Kundendatenbank)

Responded to all network needs for hardware, software, upgrades and add-ons for 2 networks, Supported users to ensure efficient operations. Delivering high standard of IT-services for very demanding customer. Also acted as the Data Security Administrator. .