Daniel Cuellar Garcia

Administrative duties: reservation management, hotel PMS management (Newhotel), use of the most popular hotel platforms (Extranet: Reservation, Hotelbeds , Hotusa...), closing of sales in the channel manager (Site Minder), answering and redirecting e-mails, coordination of communication between the different departments, etc Customer Service Duties: Reception of calls from customers and prospects in English, French and Spanish, customer advice, VIP customer service.

Main acquired skills: - Possibility of adopting attitudes and actions consistent with a moral and responsible professional practice. - Ability to effectively organise, analyse, and plan professional activity. - Ability to work in a team and in a network in multidisciplinary environments. - Capability to bargain. - Ability to efficiently manage a company or organisation, understand its competitive and institutional location and identify its strengths and weaknesses.