Daniel Kopecky

• management of VP/SVP expedited and escalated orders for all AT&T customers • main focal point for cooperation with UKI carriers • development and maintenance of relationships with telco carriers including regular meetings with suppliers •coordinated the team transition to an E2E role of service delivery and service assurance management •completed the AT&T Future Talent Development programme

• key executive person responsible for the CxO level CERS (Client Executive Relationship Survey) process in SPGI, UK and Ireland • function as a link between the customer facing executives and various back-office teams • risk and issue management, ensuring financial control over several accounts • forecasting, targeting, planning, contributing to process analysis and improvements • Business Controls - ensuring regular checks and compliance, drive audit compliance

• coordination of site migrations in Dublin and Melbourne • led and executed service delivery activities and associated responsibilities during the E2E project cycle in the MoW Access Optimization environment • in charge of coordination and support of customer site migrations and follow up on the open items (migration date negotiation, (de) cabling, on-site tech)

• coordination of international road freight for UK, Germany and Benelux • preparation of all tender, short-term projects and single transport pricing • acquisition and sales of transportation

• coordination of new application launches, including Resco Explorer, Photo Viewer, Radio and Audio Recorder • preparation of price offers, contacting business partners and leading business negotiations • development of product advertising campaigns • handling large volume orders and administration of the whole sales process