Dipl.-Ing. Daniel Reschke

• Erstellung der neuen ITSM-Prozesse für den Client • Analyse der IST-Prozesse im Bereich IT Service Management für den aktuellen Client • Zusammenstellung und Aufbereitung der Anforderungen für die verschiedenen ITSM-Prozesse • Erstellung einer Roadmap für die Einführung der Prozesse • Planung und Durchführung eines Projekt-KickOff • Roll-Out Management für die einzelnen ITSM-Prozesse • Erstellung einer Dokumentation für neue ITSM-Prozesse

Delivering end user product experience while ensuring service delivery & further product development for the iOS mobility & apple mac computer service within the personal workplace area for one of the biggest automotive manufacturer. Ensuring quality while taking care about KPIs, SLAs including enhancements of processes. Supporting the activities of different suppliers with support of my delivery leads. Monitoring further transition activities between suppliers.

Working as IT Transition Stream Lead within personal workplace area including software management, mobility and virtuality workplace. Leading a team of 13 people including subcontractors with further teams.

Workplace integration project integrating and migrating computer clients into one future landscape. Being the second PM and from October 2017 till end the primary PM.

Global project manager leading a three-man team for the company wide transition & rollout of Cisco telepresence video rooms at former Alcatel-Lucent locations.

Mergers and acquisition consulting for Cross Seating topics integrating a 60k company.

Global project manager on a huge global company people side leading an eight man team for the company wide transition & rollout of Cisco telepresence video rooms.

IT project manager for several relocations, expansions and closures with focus on delivering infrastructure (WAN, LAN, WLAN, Server, etc.) based on business needs and requirements. All using the company project methodology and tools.

IT project manager for several relocations at (office consolidation, relocation, expansion, ramp down, new site, etc.) with focus on delivering infrastructure (WAN, LAN, WLAN, Server, etc.) based on business needs and requirements.

- Support of a company merge with client migration & integration for around 10.000 clients. This was part of an integration program with over 40kMio € budget. - Global email migration project with MSI (Motorola Solutions Inc.) integration including user-, functional- & mobile mailboxes as well distribution lists & public folders. This was part of an integration program with over 40kMio € budget. - Support of companywide (70.000 clients) Windows 7 rollout project with HW analyze, overall HW red..

Support in planning & further strategy for further file services. MADO (Mergers & Acquisitions, Divestment & Outsourcing) Project Manager: - Carve-Out of two parts out of NSN (MADO Project Manager) - Carve-In of a worldwide acting company (as Technical Consultant) Office Moves (Project Manager for office moves) - Coordination of office move according to company standard rules in several european countries (Switzerland, Spain, Serba & Montenegro, Rumania, Poland, Hungary, Bulgaria, Czech Republic)

Administration and maintenance of the in-house hard- & software - Management of license system and SW contracts - Management of HW maintenance contracts - Maintenance of the ISO database and the DB system (Lotus Notes) - Support and maintenance as equipment integration engineer at Infineon and Qimonda - Software development for equipment integration regarding SECS standard in semiconductor industry - Support engineer for Microsoft XBOX 360 production start in China - ILS Technology N.Y. PM for roll..

Systemadministrator, Equipment Integration, Test & Support Engineer.

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