Daniel Zak
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Daniel Zak
- Bis heute 14 Jahre, seit Juni 2011
Master Black Belt / Process manager
ING, Prague
Management of Lean Six Sigma (LSS) projects and implementation of LSS methodology across various functions and departments. The coaching, guiding and leadership of Black Belts, Green Belts and training of other people using LSS principles. Define areas suitable for LSS improvements.
- 7 Monate, Dez. 2010 - Juni 2011
Senior Black Belt Lean Six Sigma
ING Service Center Europe S.A., Cluj-Napoca, Romania
Management of Lean Six Sigma (LSS) projects and implementation of LSS methodology across various functions and departments in Shared Services Centre. The coaching and leadership of Junior Black Belts, Green Belts and training of other people using LSS principles. Define areas suitable for LSS improvements.
- 3 Jahre und 3 Monate, Sep. 2007 - Nov. 2010
Project and Process Manager – Black Belt Lean Six Sigma
ING
Job description: Leadership of project teams; application and usage of methodology Lean and Six Sigma through the organization (retail banking, marketing, sales, operations, finance); presentation of results to ING Board of Directors; training of Green Belts and leadership of their projects. Achievements: Successfully finished more than8 BB projects (1 international) and 4 GB projects; total benefits of projects was more than 1.000,000 EUR; successful certification as Black Belt in April 09
- 2 Jahre und 8 Monate, Jan. 2005 - Aug. 2007
HR Senior Consultant
ING
Job description: Development and realization of trainings (esp. mutual funds) for ING Sales Force; implementation of e-learning courses; regular cooperation with ING Bank on creation of trainings and materials for products; participation in realization of development centre Achievements: Successful leadership of implementation project of e-learning for ING; fulfilled target to get higher number of educated and certified tied agents for selling of mutual funds
- 1 Jahr und 9 Monate, Apr. 2002 - Dez. 2003
Shift Leader of ING Client Centre and manager substitute
ING
Job description: Leadership, control and evaluation of 2-3 representatives; substitution and report to manager of Client Centre; sale and service of ING products (pension funds, mutual funds, bank products and life insurance); responsible for user helpdesk for representatives of Client Centre
- 1 Jahr und 5 Monate, Nov. 2000 - März 2002
Product Specialist
B2B CENTRUM a.s.
Job description: Development and control of catalogue of products for office on internet marketplace; communication and dealing with suppliers; control of database of suppliers; customer support
Ausbildung von Daniel Zak
- 3 Jahre und 10 Monate, Sep. 1999 - Juni 2003
Business Management
Facultas Oeconomica, Brno
Sprachen
Englisch
Fließend
Deutsch
Grundlagen
Tschechisch
Muttersprache
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