Daniele De Simone

Expanded operational expertise beyond Rooms Division by working directly within a high volume food & beverage environment. Developed hands on knowledge of restaurant and bar operations, service coordination, event execution, team collaboration and guest experience across both fast-paced and premium dining scenarios. This experience strengthened my understanding of the operational dynamics between Rooms Division and F&B, providing a more comprehensive foundation for senior hospitality leadership roles.

Lead full Front & Back Office operations, including reception, concierge, and housekeeping. Implemented structured staff training, improving service standards and operational consistency. Optimized workflows, enhancing efficiency, guest satisfaction, and team performance. Managed multicultural teams, fostering accountability, collaboration, and professional growth. Contributed to operational strategy and standardization, supporting sustainable property performance.

Joined the pre opening leadership team for Oetker Collection's first Italian property, leading Front of House operations for a 50 keys luxury hotel and managing a multidisciplinary team of 30 professionals across Guest Relations, Concierge, Bell Services and Night Operations. Designed and implemented the operational model for the Front of House, redefining the guest journey by encouraging seamless interaction with the entire team rather than limiting the experience to the reception desk. Responsible for r