David Ochieng' Agit

- Assisted in the development and delivery of training to the firm, with a major focus on cybersecurity. - Monitored security-related events and activities via several systems and reported on key security events. - Performed Information Security and Network security privacy risk analysis.

- Provided comprehensive IT technical support services and collaborated with management to optimize operational efficiency. -Involved in the implementation of process enhancement initiatives that facilitated positive transformations, leading to a 100% resolution rate for IT incidents. -Facilitated IT services training for a cohort of 10 incoming employees.

- Network Design: Created efficient core network architecture to meet speed, reliability, and scalability needs. - Network Implementation: Deployed security measures like firewalls and access control lists to prevent unauthorized access and cyber threats. - Network Security: Enforced security protocols to protect against unauthorized access and data breaches. - Network Monitoring & Troubleshooting: Identified and rectified issues using monitoring tools, addressing bottlenecks and congestion.

- Performed quick paperwork processing which hastened an 80% completion of a department- based project. - Ensured fast delivery of customer requests on evaluating the priority user requests and queries for quick response. - Performed hardware and software installation, troubleshooting, and vulnerability testing.