Dedesyam Putra

• Support the product manager to prioritize product features that match with the product vision and roadmap • Constantly review the existing product features and gather requirements from market to identify areas for product improvement • Support the implementation of product features in the scrum process • Define product backlogs and their priority in weekly basis • Provide product training • Offer assistance to Support department

• Assigned in two different departments, such as Requirement and Product Managements • Supported Team leader with content creations for the documentation of new products and administrative tasks • supported product managers to create basic user stories and performing User Acceptance and Regression Tests on new features • Assisted on introducing a new feature to the market • Created the product training materials for newly introduced product features

Set-up and maintain an intranet site for project management to exchange information (e.g. exchange documents, project tasks, scheduling, etc.) using MS SharePoint.  Set-up and maintain a platform for public relation with connections to social media using WordPress.  Content management support, including writing new content and managing existing content (e.g. text as well as images, videos, animations, etc.).

Redesign of Master Builders Solution Academy homepage that increases web usability.  Generating the concept of the content filter and search systems on the homepage, which greatly improved the searching process.  Creation of Knowledge Management System concept.  Implementation of friendly user interface.  Embedding of intersystem connectivity.  Implementation of website reporting (WebTrends)

Development of In-house application for Contact Management System between member airlines and Star Alliance.  Consolidate IT annual report for airline representatives.  Support of the IT and Project managers for key projects.  Assistant of project and IT managers in daily tasks.  Analysis and benchmark the University`s website.

IT Management, Management Information System, Knowledge Management

SAP, Database