Deepak Ganesan

• Defined integration strategies for SDMS and lab instruments across multiple geographies • Acted as LIMS SPOC for enterprise data lake projects, ensuring delivery of critical tables, views, and reports • Led end-to-end delivery of LIMS-related projects across Haleon, ensuring compliance and scalability • Developed solution blueprints, technical specifications, and configuration guidelines for STARLIMS modules

• Implementation of STARLIMS for 8 global sites for Abbott. • Core responsibility data capturing of static data, reports and labels design, creation and training • Master data collection, validation • Training of all SPOC across sites

• Provided end-to-end LabWare LIMS support for Middle East clients, acting as lead developer for YASREF, KSA • Proposed system enhancements, prepared technical documentation & submitted internal requests for budget approvals • Developed and customized LIMS modules, workflows, and reports to meet diverse business requirements • Conducted system testing, troubleshooting, and performance optimization for LIMS applications • Provided user training, technical guidance, and ongoing support for LIMS operations

• LabWare support for SATORP at Jubail, Saudi Arabia, ensuring smooth LIMS operations • Designed and developed multiple visual workflows, functions, and role-based reports • Conducted quarterly discussions with department SPOCs to capture pain points and propose tailored solutions • Implemented enhancements for data integrity, reporting accuracy, and workflow efficiency • Provided ongoing technical support, troubleshooting, and performance optimization for LIMS applications

• Handled transition and ownership of business-critical laboratory application support portfolio • Provided ongoing support for LabWare LIMS, TrackWise, and other custom laboratory applications • Conducted scope identification, gap analysis, and documentation of end-to-end business processes • Gathered and analyzed business requirements for Level II and Level III tickets across supported applications • Designed and implemented enhancements, workflows, and reports to address identified gaps

• Deployed LabC21 LIMS across two sites in Tianjin, ensuring smooth rollout and system adoption • Gathered business requirements, designed, and developed site-specific reports to support laboratory operations • Conducted onsite training sessions for end users in Tianjin, China to enable effective system utilization • Customized workflows and configurations to align with local compliance and operational needs

• Transitioned STARLIMS projects from implementation phase to steady-state support activities • Demonstrated STARLIMS functionalities to SPOCs across departments to ensure adoption and usability • Designed, configured, and supported bidirectional and unidirectional instrument interfaces for hospital laboratories • Provided ongoing application support, troubleshooting, and performance optimization for STARLIMS modules