Denis GRAAS

Angestellt, Client Service And Relationship Manager, RBC Dexia Investor Services Bank

Esch-sur-Alzette, Malawi

Fähigkeiten und Kenntnisse

Summary: 9 years of network relationship manageme

fees) * Project management (people organization

Bis heute 16 Jahre und 8 Monate, seit Feb. 2008
Client Service And Relationship Manager
RBC Dexia Investor Services Bank
• Services and Relationship Management responsibilities for various Nordic clients (including 3 strategic clients - EUR 12 mios revenue) with full service scope (Fund Accounting, Transfer Agent and Custody) • Project management for new services / reporting • Cross selling activities
1 Jahr und 7 Monate, Aug. 2006 - Feb. 2008
Senior Network Manager
RBC Dexia Investor Services Bank
• Manage institutional relationships with the agent banks in the Euronext markets, Germany, Switzerland plus the Scandinavian and Baltic regions • Build-up of new corporate network procedures including new standard documents and templates for Due diligence, Service reviews, RFP, Market profiles, e
6 Jahre und 4 Monate, Apr. 2000 - Juli 2006
Network Relationship Manager
Clearstream/Deutsche Boerse Group
Managed institutional relationships with North and South Amercian banks: (i) Project in the US to meet complex client needs leading to improved custody services (ii) Resolution of key operational issues in the US bringing greater client satisfaction and strong revenue growth (iii) RFP in Canad
2 Jahre und 4 Monate, Jan. 1998 - Apr. 2000
Senior Internal Auditor
Clearstream International
1995 - 1997
Associate Trouble Shooting
Credit Suisse First Boston Luxembourg
1993 - 1995
Audit and Business Advisory Auditor
Arthur Andersen & Co

Global custody and Fund industry Interests in Securities Services (network relationship management

sales relationship management and operations)

21 Mio. XING Mitglieder, von A bis Z

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