Denis Panchenko

Ensuring the development and continuity of the operation of a geographically distributed information infrastructure, day to day administration (one data centers in Moscow, 5 server rooms in the regions), more than 3000 users, 200+ servers, change management, capacity planning Administration of VMware vSphere and MS Hyper-V virtualization systems for all corporate and satellite offices, including 5 cluster implementations Administration of Microsoft Exchange 2016 with 5000 mailboxes, maintenance, backup.

Troubleshooting and resolving tickets, supporting 500 users and 20 servers. Responsibilities included: Management and installation Windows Server 2008, 2012, 2016, Linux Red Hat and CentOS. Hyper-V. Administration applications: Skype for Business, Microsoft: Sharepoint, Exchange 2016, SCSM 2016, Data Protection Manager Diagnose and resolve all technical issues related to hardware and software Ensure security and integrity of network Security management with Kaspersky antivirus

Provided complete administration for all Windows machines, including: • Installation and configuration of computer hardware systems and IT software • Upgrades, troubleshooting and repair of computers and office equipment • Analysis, diagnosis and resolution of client problems via phone, e-mail and in-person • New user account setup and profiles and dealing with password issues • Network cable crimping and maintenance • Monitoring IT network to ensure availability for all users

maintenance of computer equipment and computer networks