Dennis Rodney

• Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction. • Alerted and contacted customers about account or informational issues to maintain high levels of customer satisfaction.

- Creating concepts for videos and podcasts. - Producing mini-videos for youtube via Adobe Premier. - Podcast concept and content development.

- Managed the correct distribution of over 62.000 pharmaceutical products. - Helped to smoothly run a storehouse of 20 to 30 employees. - Managed Customers request and complain. - Planned delivery schedules for the drivers.

- Planned and prepared events for over 5.000 participants. - Organized and managed 4 events in Europe. - Made acquisitions towards services and secured deals with business partners, services, and sponsors. - Researched potential event-locations and arranged visits.

- Sold memberships towards individual customers and organizations. - Managed and solved customer requests, complaints, and contract issues. - Welcomed guests and customers at the reception. - Prepared beverages for the club members.

Minor: - Creative Advertisement - Media Planning

- Media Operations - Branding & Communications - Strategic Management - Media Relations & Culture - Statistics 1-3 - Research Skills - Organisation & Personnel - Media Productions

The high school program consists of a basic A-level highschool education program with the main focus on business and administration studies.