Diana Eichele

Verkauf und Beratung Wareneinkauf Büroverwaltung

In charge of all money handling – from money transports and providing change for the registers, to daily account reconciliation and payroll verifications. Inform, train and update employees on cash procedures and store routines, while occasionally assisting on the sales floor. Responsible for the inventory. I’m also doing store audits at H&M stores in Germany to make sure they comply with all rules and regulations.

In charge of the whole Merchandise operation. Managing a team of 25 people.

In charge of the day-to-day store operation. Managing a team of 10 people. Dealing with all guest issues and complaints I attended many management classes to improve and learn more about management. I was part of the opening Team of the two new ships Disney Dream and Disney Fantasy,

I worked in all merchandise areas such as: Selling Toys, Cloth, Jewelry, Perfume and Souvenirs and Duty Free I also was in charge of the Stockroom and Data Maintenance. I was in charge of preparing orders for different stores.

Training in: Checking in and out guests, taking reservations, answering guest questions, Handling the Phone System, solving guest problems, selling merchandise and Working with Fidelio Also basic training in: Service and Housekeeping

Answering phone, checking in costumers and office work

Selling German and Disney Merchandise, Floor stocker, I became a Disney Trainer and Doll Maker

Price calculation for sale prices; purchasing work, secretary to the main buying manager

I had training in all areas such as: Front Desk; sales; buying; stockroom; finance and bookkeeping; calculation; Administrative office work