Diana Saad

Addressed the client needs, built financial plans while striving to outperform and exceed profitability and revenues, built and manages high performing account teams - reaching the bank’s strategy and goals, recognizing opportunities for accounts growths and translating those into value proposition, striving to deliver the client satisfaction – established the vision and strategy of the account plans, ensured that the account plan aligned with the client objectives and interests .....

Served as an Operations Manager deputy to assist in managing branch/store/bank operations, escalated and resolved customers issues and complaints on operational matters, communicated and implemented the organization operational guidelines, standards and policies to the support team, monitored and managed operational budgets, directed the branch/store/bank operational risk, QA and audit process, assisted the manager in recruiting diligent professionals dedicated to high values of service and performance,...

knowledge in coordinating all advertising and other promotional activities with other departments of the firm, monitored the marketing strategies implemented and preparing reports, worked hard as a team and as a good leader, conducting frequent surveys among the customers regarding the requirements of products at present and estimating the requirements in the future, analyzed current market trend and competitor information, developed marketing strategies for new and existing products, prepared the pricing..