Mag. Diego Magallanes-Mazzoco

* Strengthening business relationships with present strategic clients and developing new ones with important prospects in the region.

As Export Manager, my main activities were focused in the development and increasing positioning of our brand and products in the markets where we operate through customized support of our local sales offices and dealer networks. In cooperation with other areas, I crafted and helped to implement strategic plans, price, distribution and service policies, marketing plans and sales budgets between others. In addition I coordinated the operations of our International Customer Service Department.

Work description: Customer support in technical and commercial solutions.

Job profile: Consultant to Austrian, Mexican and Slovene/Slovak enterprises concerning custom formalities and special procedures for International Trade.

Work description: Establishing best telecommunication solutions for our business clients (technically and economically) For instance, network design, long distance call control systems between others. Customer Service and setting up excellent customer relations were an integral aspect of my position.

Diploma in Public-Private Partnerships for the development of Services & Infrastructure Imparted by Tecnológico de Monterrey, the Inter-American Development Bank (IDB), PIAPPEM & MUNIAPP

Rankings: - 8th in the ranking of Top 15 International Business Schools (Wall Street Journal 2007). - Rated the No.1 business school in Latin America and No.16 in the world, according to The Wall Street Journal, 2003.

Second most important public university in Mexico.