Dimar Jr Braga

• Provided efficient service to guests, managed check-in and check-out, recorded payments, handled emails, and managed reser vations. • Purchased supplies for hotel departments, controlled cash register and financial transactions. • Maintained a positive guest environment, solved problems during stays, and ensured customer satisfaction.

• Verified and issued billing documents, invoices, and freight tax do cuments to streamline processes and deliveries. • Developed reports with SAP route data to support logistical decisi ons. • Implemented dashboard analysis for KPIs, improving monthly team performance by up to 70%. • Trained employees and interns, enhancing communication skills and public speaking.

• Organized daily order data to align billing with customer demands and ensured accurate execution. • Verified billing, insurance, and export documents to streamline pro cesses and deliveries. • Led reverse logistics segmentation, improving initial delivery sor ting efficiency by 60%

Bachelor’s in Logistics Management (expected July 2026) • Building strong knowledge in supply chain optimization, transporta tion management, and procurement strategies. • Applying ERP & WMS software to improve inventory accuracy and operational efficiency. • Learning to analyze logistics data for forecasting, cost reduction, and process improvement initiatives. • Studying international trade regulations and customs compliance